Covid -19 : What to expect during your visit as of 19.07.21

Covid -19 : What to expect during  your visit as of 19.07.21


Ensuring Safety for Everyone (covid secure measures)

  • Limited numbers will be allowed in the building at any one time.
  • We have a one-way system in place for Wildman performances to minimise crowding.
  • There are hand-sanitiser stations throughout the building.
  • Face masks are strongly encouraged
  • Initially we will be operating the venue with social distanced rows of seating.
  • Until further notice, all tickets will be online via our website.
  • We ask that you do not attend any event if you are unwell or have a temperature.
  • After the event, we ask you to vacate the premises immediately.
  • We are sanitising and cleaning all areas and equipment daily, including disinfectant fogging.
  • We are required to take your contact details either via the QR code app, your box office booking information or to sign in our visitor’s book on arrival.
  • If you or anyone in your party subsequently falls ill after attending, please notify us via info@ilkleyplayhouse.co.uk
  • Our Covid-19 risk assessments can be found here


Box Office Information 

     Please click here to view our productions, events, and book tickets for performances starting June 24th 


  • Currently we are using the Wildman Studio (the Wharfeside Theatre will reopen from September)
  • We have restricted capacity and unallocated seating in our Wildman Studio.
  • Book tickets online, for your household only
  • For special requirements or if you need to book a wheelchair space, please contact box office.
  • No physical tickets will be distributed.
  • Please bring your mobile phone to show your booking confirmation or print off at home.
  • You will be shown to your seat on arrival.
  • If the government announce new restrictions, then there will be automatic refunds for any performances or events that are unable to go ahead.
  • Our Covid Box Office policy can be found here


Before you start your journey 

  • Please do not attend if you feel unwell, have any Covid 19 symptoms, or a temperature.
  • Check that you have your mobile phone or printed booking confirmation to show Box Office.
  • Please allow plenty of time for parking to ensure you arrive at the theatre at least 15 minutes before the start time.
  • Bring an extra layer for warmth as the Wildman Studio will be well ventilated.


On Arrival and Departure to the Wildman Studio

  • Stage Door entrance only (not the main entrance)
  • Arrive and queue outside using the social distancing markings.
  • Wheelchair access at street level
  • We recommend you bring a face covering and wear it throughout the building and in the Wildman Studio, unless you are exempt.
  • Staff and volunteers will wear face coverings.
  • On entering the building sanitise your hands and check in at Box Office
  • There is a protection screen on the Box Office.
  • Follow our one-way system and signage towards the Wildman Studio and for use of the toilet.
  • Front of House volunteers will show you to your seat.
  • Please keep your belongings with you. There is nowhere to leave them in the building.
  • If the bar is open, please wait in your seat for a bar volunteer to take your order.
  • Contactless card payment is preferred.
  • Wildman door will be left open for ventilation, and the fire exits will be opened before the performance starts and during the interval.
  • If you need to leave the Studio before the end of the performance, please follow instructions from Front of House volunteers
  • At the end of the performance, please follow the instructions from the Front of House volunteers to exit the building via the Wildman Studio fire exit (street side)