Covid -19 : What to expect during your visit from Sep 2021

Covid -19 : What to expect during  your visit from Sep 2021

Ensuring Safety for Everyone (covid secure measures)

  • There are hand-sanitiser stations throughout the building, we ask that you use them regularly.
  • Face masks are strongly advised and encouraged throughout our building and in our auditoria. All staff and volunteers will continue to wear face masks.
  • Relevant signage and instructions are displayed clearly.
  • We trust that you will be kind and respectful of each other’s space throughout the building.
  • We have a one-way system in place for Wildman performances to minimise crowding.
  • We have a ventilation system in use in both auditoriums.
  • We are encouraging tickets to be purchased online via our website or by telephone or email, rather than in person.
  • Contactless payment is preferred.
  • We ask that you do not attend any event if you are unwell or have a temperature.
  • After the event, we ask you to vacate the premises immediately, unless the bar is open.
  • We are sanitising and cleaning all areas and equipment daily, including disinfectant fogging.
  • We are continuing to take your contact details either via the QR code app, your box office booking information or to sign in our visitor’s book on arrival. A QR code will also be displayed at the venue for checking in.
  • If you or anyone in your party subsequently falls ill after attending, please notify us via

Box Office Information 

     Please click here to view our productions, events, and book tickets for performances.

  • Both the Wharfeside Theatre and Wildman Studio have reopened.
  • Book tickets online by email or telephone rather than in person, if possible.
  • For special requirements or if you need to book a wheelchair space, please contact box office.
  • No physical tickets will be distributed for online bookings - please bring your mobile phone to show your booking confirmation or print off at home. If this is not possible or you've made a telephone booking please check in with the box office on arrival.
  • If the government announces changes to the latest guidance, then there will be automatic refunds for any performances or events that are unable to go ahead.
  • Our Covid Box Office policy can be found here

Before you start your journey, on arrival and departure

  • Please do not attend if you feel unwell, have any Covid 19 symptoms, or a temperature.
  • Check that you have your mobile phone or printed booking confirmation to show Box Office.
  • Please allow plenty of time for parking to ensure you arrive at the theatre at least 15 minutes before the start time.
  • Bring an extra layer for warmth as the Wharfeside Theatre and the Wildman Studio will be well ventilated.
  • Wheelchair access at street level.
  • Ideally, please remember to bring a face covering and wear it throughout the building and in our auditoria.
  • Staff and volunteers will wear face coverings, we ask that you are respectful of them and help make them feel safe too. Thank You.
  • On entering the building sanitise your hands.
  • There is a protection screen on the Box Office.
  • Front of House volunteers will show you to your seat.
  • Seating can commence from 19.00 if you prefer to wait in the auditoria rather than the cafe and bar areas.
  • Please keep your belongings with you.There is nowhere to leave them in the building.
  • You can purchase drinks from the cafe and bar. Any drinks from the bar can be taken in plastic glasses to the auditoria.
  • Contactless card payment is preferred.
  • The ventilation system will be on in the Wildman Studio and the Wharfeside Theatre.
  • Wherever possible, windows and doors will be opened to allow fresh air to circulate.