Box Office

Box Office

     Box Office Opening times:

     Daytime opening hours

     Monday to Friday 12 noon – 3pm.

     Evening opening hours:

     Wharfeside performance nights 5pm – 8pm;

     Wildman performance nights,  6pm – 8pm.

     The Box Office is also open on the first

     Saturday of a Wharfeside production from

     11am – 3pm. 

Please note: Box Office hours are subject to change and may vary at short notice.  We recommend telephoning in advance before making a trip in person.


01943 609539

Email enquiries

You can select your own seats (allocated for Wharfeside; unallocated for Wildman) and pay securely.  Your tickets will be held for collection.  All online bookings are non-refundable; however, tickets for Ilkley Playhouse productions can be exchanged for an alternative night during the production.  No booking fees apply.



The concession prices apply to those who are aged 18 or under, or 60 and over.  We also offer one free ticket to the companion of a disabled person who is not able to attend the theatre unaccompanied.

Please note: all concessions, discounts and exchange information listed here refers to Ilkley Playhouse productions only.  Terms and conditions for visiting companies may differ.



One free ticket for every 10 tickets booked. Please note, any discounts must be applied at the time of sale and cannot be given retrospectively.  Please call the box office to arrange any group bookings.



All tickets are non-refundable.  However, tickets for Ilkley Playhouse productions can be exchanged for an alternative night of the production (subject to availability).



Tickets already paid for can be collected in advance during Box Office opening hours or on the door in person from an hour before the performance starts. Please call ahead if you plan to collect tickets during the daytime opening hours.


Please note, latecomers will not be admitted until the interval.  If customers arrive after the interval, or there is no interval, latecomers will not be admitted.


Where a performance is abandoned due to an evacuation, an exchange will be offered in the first instance but only if requested by a customer.   A refund will only be offered if the customer is unable to make another performance or if it is sold out.  Please note that there will be no refunds if a customer chooses to go home but the performance continues.

Café and Bar

Our intimate bar and coffee lounge are the perfect spots for pre- and post-theatre drinks, and to catch up with friends.  Both are open from 7pm. The café is open from 2pm for matinees.  It is also available for hire.

Please note that traffic in the centre of Ilkley can be very busy during weekends. Please allow plenty of time for your journey if travelling by car.